Thank you for choosing Jewel! Here is our return policy

Jewel Heels Return Policy

  • Returns accepted within 30 days of purchase.
  • Returns must include the shoe box in original condition. Returns made without shoe boxes or damaged shoe boxes will have deductions in the refund amount subjective to the individual return.
  • Items must be new and unused—worn shoes cannot be returned.
  • If shoes are used, the customer must pay for return shipping.
  • International orders are final sale and cannot be returned.
  • Duties, taxes, and any other fees for international orders must be paid by the customer.

Have questions? Contact us—we’re happy to help! 🖤